
Customer Service/ Retail Assistant
2 weeks ago
**Join an iconic business, leaders in Industrial & Safety supplies**:
- **Outstanding employee benefits, with career progression opportunities**:
- **Great Monday-Friday casual role, working with a friendly & supportive team**
We are currently hiring an experienced **Retail assistant** to work in our Trade store located at our site in **Singleton NSW.**
**This is an Indigenous
- identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)**
**Your key responsibilities will include, but are not limited to**:
- Maintain trade store presentation standards, including merchandising and restocking
- Inform customers of new product range and services where applicable
- Understanding customer’s sales history and proactively identifying requirements
- Ensure customer requests are actioned in a timely manner within allocated timeframes
- Take ownership in continuing and cultivating all customer interactions
- Some warehouse duties and lifting will be required
**To be successful, you will have**:
- Outstanding customer service skills and the ability to work unsupervised in a small team
- Clear verbal and written communication skills are necessary
- Applicants with an advanced understanding of Microsoft or Cloud based CRM programs would be highly regarded
- Forward and proactive thinker who can think outside the box
- Retail experience and industry knowledge advantageous, but not essential
**Salary**: $48,000.00 - $55,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Geraldton WA: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- do you identify of Aboriginal or Torres Strait Islander descent
- are you COVID Vaccinated
**Experience**:
- Customer service: 1 year (preferred)
- retail: 1 year (preferred)
Licence/Certification:
- drivers licence (preferred)
- Forklift Licence (preferred)
Work Authorisation:
- Australia (preferred)
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