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Smooth Operation Specialist

2 weeks ago

Carpentaria Shire, Australia beBeeCustomer Full time $60,000 - $82,000
Service Delivery Coordinator

This position plays a crucial role in ensuring the seamless functioning of our service team.

Reporting to the Service Desk Senior, you will liaise with customers and third-party servicing contractors.

Your key responsibilities include:

  • Receiving service/maintenance calls and logging them on our internal IT system.
  • Ensuring accurate record-keeping and producing maintenance schedules reports.
  • Providing high-level accuracy in all records created.

You will also be responsible for:

  • Booking PMI/Tacho calibrations/servicing.
  • Communicating effectively with colleagues.
  • Administering waste notes and orders.
  • Ensuring timely completion of tasks internally and externally.

To excel in this role, you will require:

  • Excellent telephone manner and communication skills (verbal and written).
  • Experience in a similar role or willingness to undergo full training.
  • Good PC skills, including Outlook, Word, and Excel.
  • Excellent organisational skills, multitasking abilities, and teamwork skills.