Senior Order Fulfilment Specialist

3 days ago

Central Coast, Australia beBeeOrderFulfilmentManager Full time $100,000 - $120,000
Order Fulfilment Leader

A crucial role within our organisation, the Order Fulfilment Manager spearheads a team to ensure prompt and accurate processing of customer orders across both domestic and export markets.

The successful candidate will possess strong leadership qualities, motivating and empowering their team, as well as supporting collaborative initiatives with customers.

  • Drive the team towards achieving individual development goals and organisational objectives.
  • Develop and implement an effective Order Fulfilment strategy and culture plan, aligning with logistics and organisational strategies.
  • Support the implementation of our overall Logistics strategy.
  • Maintain excellent relationships with internal cross-functional teams.
  • Develop and support collaborative processes with internal and external parties.
  • Analyse supply chain data to provide recommendations for improvement.
  • Manage customer credit and claims procedures.
  • Assist in transport and freight forwarder contract negotiations and adherence to Key Performance Indicators (KPIs).
  • Promote continuous process improvement to reduce supply chain costs, order accuracy, and enhance customer service levels.

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