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Ecommerce Team Lead

3 weeks ago

Sunshine Coast, Australia beBeeRetailer Full time $85,000 - $105,000
Role Overview

This position supports a Senior Fulfillment Manager in directing and empowering a team of e-commerce specialists to deliver exceptional customer service, ensuring timely order fulfillment.

Key Responsibilities:
  • Support the Senior Fulfillment Manager in managing the department's daily operations.
  • Collaborate with teams to achieve outstanding shopping experiences through high-quality store standards in Food Safety, Customer Service, and On-Time Delivery.
  • Ensure seamless delivery to customers.
  • Contribute to shaping the future of online retailing.
Required Skills:
  • Passion for retail management, merchandising, team leadership, and development.
  • Ability to listen actively, learn continuously, and demonstrate genuine empathy for colleagues and customers.
  • Drive to work collaboratively and end-to-end as one cohesive team.
  • Commitment to upholding ethical standards.
  • Able to thrive in a fast-paced, complex environment.
  • Experience leading teams in day-to-day departmental activities.
  • Previous experience with food safety operational procedures.