Specialist Healthcare Front Desk Professional
6 days ago
The role of Specialist Clinic Receptionist is pivotal in contributing to the achievement of business objectives by providing effective and efficient reception and administration services.
Key Responsibilities Include- Providing an exceptional reception service, ensuring adequate cover before departing from the reception area.
- Welcoming clients and visitors, answering telephone calls promptly and taking messages.
- Attending to general enquiries, escalating as necessary.
- Maintaining a welcoming aesthetic of the waiting room and keeping the reception area tidy.
- Providing client services to all clients, including allied health and specialist health services.
- Prioritising patients when necessary, screening urgent phone calls and referring to relevant clinicians as required.
- Adhering to practices to achieve high book and attendance rates, managing patient flow and wait times.
- Demonstrated ability to prioritise and organise workload with a high attention to detail.
- Previous experience working with electronic Patient Management Systems.
- Current driver's licence and criminal history check.
- Current Working with Children Check and CPR Certificate.
A diverse and inclusive workplace that invites applications from all people, offering access to training and wellness activities.
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