Practice Manager

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

This is a Full Time Practice Manager role in Deception Bay and is a great opportunity to support close-knit teams and doctors who are proud of the service they provide to their patients. You will manage and support our employees and Health Care Professionals in this role.

• Reporting to the Regional Manager you will be responsible for dealing with all day-to-day operational requirements of running a professional Medical Centre and all aspects of employee management including, talent development, mentoring performance management and centre improvements, and managing the P & L's.
• This is a hands-on leadership role responsible for ensuring the smooth day-to-day operations of the medical centre. You'll work closely with staff and stakeholders to maintain high standards of patient care, safety, and service delivery.
• Identify and resolve operational issues while driving continuous improvement
• Monitor clinic safety, compliance, and adherence to SOPs and accreditation standards
• Lead recruitment, onboarding, and ongoing training of staff
• Oversee rosters, budgets, and inventory to support efficient clinic operations
• Deliver exceptional customer service and foster a patient-focused culture
• Facilitate team meetings, performance reviews, and staff development initiatives
• Collaborate with Regional and National Managers and key internal stakeholders
• Support the implementation of new systems, tools, and process improvements

We're looking for a motivated and people-focused leader who thrives in a busy environment. Your experience, professionalism, and supportive leadership style will help shape a positive workplace culture and ensure the success of the centre.

• Proven Leadership and Management experience ideally in the healthcare industry
• Qualification in Business Administration or Diploma of Practice Management preferred
• Strong organisational and time management skills
• Outstanding communication and customer service skills
• A passion for people and a personable approach
• Experience managing multidisciplinary teams in a fast-paced environment
• Proficiency in using clinical software and Microsoft Office Suite
• Ability to adapt quickly to changing priorities and needs
• Conflict resolution and problem-solving skills
• Knowledge of Medicare billing processes or healthcare compliance (desirable)

We're committed to creating a supportive and rewarding workplace. In addition to a competitive salary, you'll have access to a range of benefits that promote health, wellbeing, and career development.

• 20% off Dental treatments
• Fitness Passport – discounted gym access
• 24/7 Employee Assistance Program
• Health insurance discounts
• Potential bonus on top of salary
• Supportive leadership and a strong team culture

The successful candidate will have the opportunity to be part of an outstanding work environment in a purpose and values-driven Company that invests in its people through training and development and internal promotion.

If you want to be a part of this first-class team, join the mission to help build a healthier Australia by Applying Now

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).