Director of Customer Service Operations

2 weeks ago


Melbourne, Victoria, Australia beBeeSupport Full time $140,000 - $150,000

Customer Support Group Manager Position">

The successful candidate will be responsible for leading, organizing and inspiring a growing customer support group. The ideal candidate should have excellent leadership skills, the ability to work collaboratively with cross-functional teams and possess a strong passion for delivering exceptional customer service.

  • Key Responsibilities: Lead the customer support team, collaborate with operational and product teams, analyze data trends, develop reporting tools, provide training and mentorship, and uphold customer expectations.
  • Requirements: Strong leadership and communication skills, ability to thrive in a dynamic environment, analytical mindset, proficiency in developing reporting tools and dashboards, and experience in mentoring and providing professional development.
  • Benefits: Opportunity to work with a leading software platform, contribute to a culture of growth and empowerment, and be part of a dynamic work environment.
  • Additional Information: This position requires a skilled professional who can lead and inspire a team, while also analyzing data trends and developing solutions to improve efficiency and customer satisfaction.

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