Technical Application Specialist

1 week ago

Melbourne, Victoria, Australia beBeeApplication Full time
Job Title: Technical Application Specialist

This role is responsible for ensuring the stability, performance, and scalability of applications and supporting infrastructure.

The successful candidate will deliver technical support, automation, and operational excellence across production systems to enable seamless and reliable services for customers.

  • Act as a key escalation point for technical application issues, providing expert-level troubleshooting, root cause analysis, and timely resolution for production systems.
  • Proactively monitor application health, performance, and availability, taking corrective actions before users are impacted.
  • Develop, enhance, and maintain automation scripts in Python, bash, and other scripting languages to streamline operational workflows and reduce manual effort.
  • Design, build, and manage workflow automation and system integrations using platforms such as Workato, Zapier, or equivalent tools.
  • Administer and maintain Linux-based systems, ensuring system stability, security, and optimal performance.
  • Perform detailed log analysis, system diagnostics, and error tracing to identify patterns, prevent recurrence, and implement permanent fixes.
  • Maintain and manage code repositories using Git, enforcing best practices in version control and supporting continuous integration and deployment (CI/CD) processes.
  • Deploy, monitor, and manage applications and services in AWS environments, leveraging cloud-native tools for scalability, resilience, and cost optimization.
  • Document technical solutions, operational procedures, and troubleshooting guides to support team knowledge sharing and improve support efficiency.
  • Participate in incident response and post-incident reviews, driving improvements in system reliability and operational processes.
  • Contribute to ongoing process improvements, system enhancements, and automation initiatives aligned with DevOps best practices.

This role requires a self-starter who can dive in and make things happen. The ideal candidate will have proven application support, troubleshooting, and problem-solving skills.

Required Skills:

  • Proficient in Perl, Python, and other scripting languages.
  • Experience with automation platforms (Workato, Zapier, or similar).
  • Strong Linux system administration and log analysis expertise.
  • Skilled in Git version control and CI/CD practices.
  • Hands-on experience with AWS cloud services and infrastructure.
  • Knowledge of databases and SQL.
  • Strong analytical skills with high attention to detail.

What We Offer:

  • A dynamic work environment that encourages collaboration and learning.
  • A flexible work arrangement that allows you to balance work and life.
  • An opportunity to work with a talented team of professionals who share your passion for technology.

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