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Strategic Partnerships Manager, Retail Broker

2 months ago

Melbourne, Victoria, Australia ANZ Full time
About Us

At ANZ, we're committed to shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

This role is responsible for effective management of strategic relationships with major Aggregators and their Brokers that hold relationships and accreditations with ANZ. The National Partnerships Manager will ensure key relationships are enhanced, synergies across the business are maximised to deliver strong business results.

The role will play a key part in guaranteeing ANZ's position and approach to the broker market is understood internally and externally. Success will be underpinned by ensuring ANZ has a clear understanding of the strategic direction of each major aggregator group and their on-boarding, monitoring and compliance processes.

Key Responsibilities
  • Present as a prominent industry representative of the ANZ Retail Broker department, including attendance and presentations at conferences, webinars and within the media.
  • Strategic relationship management of key aggregator accounts, including management of contractual agreements between aggregators and ANZ, as well as addressing complaints and escalations.
  • Work in conjunction with State Managers and State Partnership Managers to ensure aggregator engagement plans in each state are consistent with the national strategy; ultimately driving business growth in line with Retail Broker's strategic direction.
  • Collaborate and align on strategies with ANZ Commercial Broker, ensuring a co-ordinated and complementary approach to market.
  • Manage budgets relating to partnership investment, travel and entertainment expenditure, maximising return on investment from industry engagement.
What We're Looking For
  • A customer-first mindset, balanced with deep analytical thinking and the ability to synthesise multiple sources of information to make sound decisions.
  • Ability to communicate clearly and paint a compelling vision to inspire teams, stakeholders, partners, and collaborators.
  • Understanding of the regulatory and government environment.
  • Strong leadership capability to shape diverse teams and motivate others, anchoring your approach in ANZ's values and leadership behaviours.
  • Strong presentation and relationship management skills, with a proven ability to develop and maintain circles of influence (COI).
  • Potential to grow as a leader and willingness to invest in your own development.
  • Significant experience leading business development and sales on a large scale and a demonstrated understanding of the commercial drivers of success.
Why Join Us?

At ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. You'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ, and we welcome applications from everyone. If you're looking for a challenging and rewarding role, we'd love to hear from you.