Customer Service Representative Role with Hybrid Opportunities
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at Probe CX. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service to our clients' customers.
Key Responsibilities:- Handle inbound and outbound contacts in line with client and company requirements to meet Key Performance Indicators (KPI's) and targets.
- Provide exceptional customer service to our clients' customers while meeting required standards of quality and adhering to schedules to achieve required targets.
- Casual role with varied start dates.
- Hourly rate with potential to earn incentives.
- Must be able to work between the hours of 10am and 8pm. Shift preferences may be accommodated and Monday availability is a must (Weekend hours may be required as per client needs).
- Need to be available to attend the paid Full Time training for 4 weeks.
- Fixed term contract until end of Nov (with view to extend).
- Hybrid opportunity once you've settled into your new role (mix of onsite & work from home requirements).
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