
Chief Hospitality Operations Officer
1 day ago
About the Role:
We are seeking an experienced Club/Venue Manager to oversee daily operations, ensuring seamless service across gaming, bar, and hospitality while maintaining compliance with industry regulations.
Key Responsibilities:
- To lead a team of professionals in providing exceptional customer service.
- To develop and implement strategies that enhance customer experience and engagement.
- To maintain the club's welcoming environment while driving operational success.
- To ensure compliance with industry regulations and standards.
Required Skills and Qualifications:
- A minimum of 5 years' experience in club or hospitality management.
- Strong leadership and people management experience.
- Proven expertise in gaming, bar operations, and financial management.
- Solid understanding of Liquor & Gaming NSW regulations.
Desirable Attributes:
- Experience managing golf clubs, RSLs, or licensed venues.
- Strong knowledge of gaming systems (MAXgaming, Aristocrat, IGT, etc.).
- Exceptional customer service and conflict resolution skills.
Benefits:
- A supportive and friendly work environment.
- Competitive salary package aligned with industry standards.
- Opportunities for professional growth and development.
Contact Information:
Please submit your resume and a cover letter outlining your suitability for the role.
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