Loyalty Program Strategist

5 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $110,000 - $140,000
Job Description:

The ideal candidate will drive business growth by designing and implementing customer loyalty programs that enhance customer retention, drive repeat business, and increase customer lifetime value.

  • Develop data-driven strategies to optimize customer engagement and maximize program performance.
  • Analyze participation, redemption rate, customer lifetime value, and engagement data to inform program decisions.

Responsibilities:

  • Design customer-centric loyalty programs that foster long-term relationships with customers.
  • Collaborate with cross-functional teams to develop marketing campaigns that drive customer loyalty and retention.
  • Monitor program performance and provide actionable insights to improve results.
Required Skills and Qualifications:

The successful candidate will possess a unique blend of analytical and creative skills, including:

  • Strong expertise in CRM, growth marketing, or customer analytics roles.
  • Excellent communication and presentation skills for influencing stakeholders at all levels of the organization.
  • Proven ability to work effectively in a team environment and drive collaborative solutions.

Benefits:

  • Opportunity to make a meaningful impact on customer experience and business growth.
  • Challenging role with opportunities for professional development and growth.
Why This Role:

This role is perfect for individuals who are passionate about driving business growth through customer loyalty and retention. If you have a talent for developing strategic plans and collaborating with cross-functional teams, this could be the ideal opportunity for you.

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