Customer Loyalty Specialist

1 day ago

Melbourne, Victoria, Australia beBeeCustomerLoyalty Full time $100,000 - $150,000
Job Title:

Customer Loyalty Strategist

Job Description:

We're seeking an experienced Customer Loyalty Strategist to drive the development and execution of our loyalty program for Liquorland. As a key member of our team, you'll be responsible for creating strategic plans to enhance customer engagement, retention, and acquisition.

You'll work closely with cross-functional teams to design and implement loyalty campaigns that meet business objectives. Your expertise in marketing, CRM, and data analytics will help us optimize our loyalty program and improve customer experiences.

Key responsibilities include:

  • Developing and executing loyalty strategies that drive customer engagement and retention
  • Designing and implementing loyalty campaigns across multiple channels
  • Collaborating with cross-functional teams to achieve business objectives
  • Analyzing customer data to inform loyalty program decisions
  • Managing and optimizing loyalty budget to maximize ROI
Required Skills and Qualifications:

To succeed in this role, you'll need:

  • 5+ years of experience in marketing, CRM, or loyalty management
  • Strong understanding of consumer research and analytics
  • Excellent communication, negotiation, and influencing skills
  • Proven ability to manage and optimize loyalty budgets
  • Tertiary qualifications in Advertising/Marketing/Business
Benefits:

We offer a range of benefits to support your career growth and well-being, including:

  • Flexible working options
  • Office perks, including a gym facility and fooderie hub
  • Discounts on supermarket and liquor purchases
  • Reward through recognition program
  • Paid parental leave
  • Investment in your future through our annual team member share plan
About Us:

We're committed to creating a workplace that's safe, respectful, and inclusive for all. We encourage applications from people of diverse backgrounds and abilities.

If you're passionate about driving customer loyalty and have the skills and experience to succeed in this role, we'd love to hear from you.

  • Loyalty Specialist

    1 day ago

    Melbourne, Victoria, Australia Independent Pharmacies Australia (IPA) Full time

    Join to apply for the Loyalty Specialist role at Independent Pharmacies Australia (IPA)2 days ago Be among the first 25 applicantsJoin to apply for the Loyalty Specialist role at Independent Pharmacies Australia (IPA)About DBG Health & IPADBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over...

  • Loyalty Specialist

    2 days ago

    Melbourne, Victoria, Australia Independent Pharmacies Australia (IPA) Full time

    Join to apply for the Loyalty Specialist role at Independent Pharmacies Australia (IPA)2 days ago Be among the first 25 applicantsJoin to apply for the Loyalty Specialist role at Independent Pharmacies Australia (IPA)About DBG Health & IPADBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over...

  • Loyalty Promotions Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Independent Pharmacies Australia (IPA) Full time

    Loyalty Promotions Specialist - DB ApprovedJoin to apply for the Loyalty Promotions Specialist - DB Approved role at Independent Pharmacies Australia (IPA)Loyalty Promotions Specialist - DB Approved2 days ago Be among the first 25 applicantsJoin to apply for the Loyalty Promotions Specialist - DB Approved role at Independent Pharmacies Australia (IPA)Get...

  • Customer Loyalty Growth Specialist

    2 days ago

    Melbourne, Victoria, Australia beBeeLoyalty Full time $90,000 - $120,000

    You will take on a pivotal role in crafting and implementing customer loyalty initiatives to boost retention, stimulate repeat business, and elevate customer lifetime value.Key ResponsibilitiesCreate, implement, and refine customer loyalty programs to meet customer needs and maximize engagement.Develop strategies to retain customers and reduce churn through...

  • Loyalty & Automations Specialist

    3 weeks ago

    Melbourne, Victoria, Australia Buscojobs Full time

    At Haymes Paint, we're more than just Australia's largest independently owned paint manufacturer — we're a family-owned, values-led business built on craftsmanship, innovation and care. Our people are central to everything we do and we're passionate about delivering exceptional customer experiences across every channel.We're looking for an up-and-coming...

  • Loyalty Manager

    3 weeks ago

    Melbourne, Victoria, Australia Wine Network Consulting Pty Ltd Full time

    Join to apply for the Loyalty Manager - Fowles Wine role at Wine Network Consulting Pty Ltd1 day ago Be among the first 25 applicantsJoin to apply for the Loyalty Manager - Fowles Wine role at Wine Network Consulting Pty LtdBest known for Ladies who Shoot their Lunch, Fowles Wine has an extensive portfolio of cool climate wines and is continually expanding...

  • Loyalty Manager

    3 weeks ago

    Melbourne, Victoria, Australia Wine Network Consulting Pty Ltd Full time

    Join to apply for the Loyalty Manager - Fowles Wine role at Wine Network Consulting Pty Ltd1 day ago Be among the first 25 applicantsJoin to apply for the Loyalty Manager - Fowles Wine role at Wine Network Consulting Pty LtdBest known for Ladies who Shoot their Lunch, Fowles Wine has an extensive portfolio of cool climate wines and is continually expanding...

  • crm & loyalty lead

    2 weeks ago

    Melbourne, Victoria, Australia Scanlan Theodore Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Scanlan Theodore is a heritage Australian House - an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated...

  • crm & loyalty lead

    2 weeks ago

    Melbourne, Victoria, Australia Scanlan Theodore Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Scanlan Theodore is a heritage Australian House - an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated...

  • Loyalty Analyst

    3 weeks ago

    Melbourne, Victoria, Australia Sigma Healthcare Full time

    Join to apply for the Loyalty Analyst role at Sigma HealthcareJoin to apply for the Loyalty Analyst role at Sigma HealthcareSigma Healthcare is a leading Australian retailer, wholesaler, and distributor supporting community pharmacies nationwide. With close to 1,000 franchisees across Chemist Warehouse, My Chemist, Amcal, Discount Drug Stores, and...