Banking Financial Services Specialist

22 hours ago


Newcastle, New South Wales, Australia beBeeCustomerFocused Full time $60,000 - $90,000
Unlock a Rewarding Career in Banking

This role is based in branches, providing customers with a seamless banking experience. The Banking Consultant will meet each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on financial solutions available, including digital.

Key Responsibilities:
  • Deliver exceptional customer experiences by meeting their comprehensive banking needs.
  • Contribute to a collaborative team environment, embodying the values of a high-performing team member.
  • Foster significant growth in customer engagement and advocacy, driving real customer value.
  • Sustain active participation in bank programs and initiatives.
  • Assume responsibility for 'know your customer' from a risk perspective, ensuring compliance with regulatory requirements and branch policies.
Requirements:
  • Outstanding customer focus – retail experience is highly valued.
  • A strong understanding of technology – experience working with different digital channels is an advantage.
  • Demonstrated ability to multi-task and adapt effectively to change and ambiguity.
  • A willingness to work collaboratively within a dynamic team environment.
  • A solid grasp of compliance principles.
  • Excellent communication and interpersonal skills.

This career opportunity offers prospects for advancement and professional development within a rapidly evolving industry. You'll have access to the necessary resources and support to take the next step in your career and make a meaningful impact on our customers' lives.



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