Food and Beverage Operations Manager

5 days ago


Melbourne, Victoria, Australia Hyatt Full time

About Hyatt

At Hyatt, we strive to deliver exceptional guest experiences through personalized service and a deep understanding of our guests' needs.

We achieve this by fostering a culture of empathy and human connection within our teams. With over 590 properties worldwide, our brands include Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House, Hyatt Ziva, and Hyatt Zilara.

The Role

Collins Kitchen is Grand Hyatt Melbourne's signature Food & Beverage outlet, offering a range of dining options in the Lounge, Bistro Bar, and main dining room. You will be responsible for managing the efficient day-to-day operations of the department, ensuring seamless delivery of services that meet Hyatt International standards and exceed guest expectations.

Key Responsibilities:

  • Develop and implement strategies to drive sales growth and maximize revenue
  • Maintain high levels of customer satisfaction through effective team management and quality control
  • Ensure compliance with company policies, procedures, and brand standards
  • Foster a positive work environment that promotes employee engagement and retention

Requirements:

  • Proven experience in food and beverage operations management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment

Salary: $85,000 - $110,000 per annum

Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional development and career advancement.



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