Food and Beverage Operations Manager

1 month ago


Melbourne, Victoria, Australia Accor Full time
About the Role

We are seeking a highly motivated and experienced Food & Beverage Team Leader to join our leadership team at Novotel and Ibis Melbourne Central.

Key Responsibilities
  • Lead and supervise the food and beverage team during afternoon shifts, ensuring high standards of service and a welcoming atmosphere for guests.
  • Oversee the set-up, service, and breakdown of dining areas, ensuring a seamless experience for our guests.
  • Manage guest inquiries and feedback promptly and professionally, enhancing the overall guest experience.
  • Ensure the proper handling and settlement of customer accounts using our POS system.
  • Maintain high standards of cleanliness, hygiene, and food safety throughout the outlets.
  • Promote Novotel Ibis Melbourne Central by driving revenue and implementing strategies to improve service efficiency.
  • Bring enthusiasm, creativity, and a positive attitude to the team, inspiring staff to do their best.
  • Work closely with other departments to coordinate events and special functions as needed.
What You Will Be Doing
  • Lead dinner operations and assist with conference and events when required.
  • Assist in leading, mentoring and training the Food & Beverage Operations team.
  • Supervise and delegate duties; Ensure brand standards are maintained.
  • Liaise with kitchen to ensure the highest standard of food quality and visual appeal.
What's in It for You
  • You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
  • Complimentary dry cleaning.
  • Employee benefit card offering discounted rates in Accor worldwide.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
Our Commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.



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