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Customer Service Representative

2 months ago

Rockhampton, Queensland, Australia Bunnings Full time

About the Role:

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, catering to consumer and commercial customers. Our Trade Centres provide a delivery and pick-up solution for key building lines, offering commercial customers a service that delivers bulk quantities of stock to work sites.

We partner with our commercial customers, helping them manage their project with a 'whole of build' solution. Our Trade Centres stock a select number of core builders' lines, including timber, insulation, cladding, windows, doors, and appliances.

Key Responsibilities:

  • Provide friendly and helpful service to customers, including builders and trade specialists.
  • Merchandise and replenish products.
  • Quoting customer orders.
  • Communicating with site supervisors.

Requirements:

  • A genuine passion for customer service.
  • An ability to work in and contribute to a team.
  • Accuracy and attention to detail.
  • Open communication style.

What We Offer:

  • A flexible and informal work environment that helps bring balance between work and home.
  • Team discount at Bunnings and other Wesfarmers retailers.
  • Discounts from corporate partners and cost-price food and drinks at our Bunnings café.
  • 12 weeks paid parental leave, regardless of gender, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.