Supply Chain Operations Manager

4 days ago

Cairns City, Queensland, Australia Shangri-La Cairns Full time
Job Description:

We are seeking an experienced Supply Chain Operations Manager to join our team at Shangri-La Cairns.

Role Overview

The successful candidate will be responsible for managing the day-to-day operations of receiving, dispatching and accounting for goods within the hotel.

Key Responsibilities
  • Manage a small team in the purchasing department to ensure purchasing functions are completed accurately.
  • Oversee and process documentation, including approval of purchase orders and confirmation of delivery of goods and services.
  • Review existing tenders and ensure all vendors and supplier product and pricing reviews are completed in line with Shangri-La standards.
  • Maintain and check quality of stock levels to ensure inventory is maintained at the desired quantity and standard.
  • Resolve supplier and customer service issues, including managing negotiations and complaints.
  • Effectively collaborate with interdepartmental teams to coordinate deliveries.
  • Direct and manage importations, customs duty, and clearance.
  • Manage market lists, general, and engineering supplies tenders management to ensure due diligence is met.
  • Prepare weekly and monthly procurement reports in line with Shangri-La Procurement standards.
  • Perform risk assessments on potential suppliers.
Requirements:
  • Proven experience managing supply chain operations.
  • Experience in CHECK SCM/CPM is a plus.
  • In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.
  • Proficient in Microsoft Office (Excel, Outlook).
  • Management and leadership skills.
  • Multi-tasking and time-management skills, with the ability to prioritize tasks.
  • Highly organized and detail-oriented.
  • Excellent analytical and problem-solving skills.
What We Offer:
  • A competitive salary and bonus scheme.
  • Excellent staff benefits, including discounted car parking, generous accommodation benefits, and F&B discounts across the group.
  • Duty meals provided in a fully staffed and maintained staff canteen.
  • A five-star hotel location in the heart of Cairns' CBD.
  • Shangri-La Academy offering lifelong development programs.
  • Other staff discounts, offers, and more.

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