Digital Transformation Business Expert

17 hours ago


Brisbane, Queensland, Australia beBeeTransformation Full time $125,000 - $175,000

About the Role:

A leading Queensland government department is embarking on a multi-year digital transformation initiative to modernize business systems, enable digital service delivery, and support a mobile workforce.

We are seeking an experienced Digital Transformation Business Expert to join our dynamic Agile program team. You will work closely with product managers, product owners, developers, and change analysts to elicit, analyze, and document business requirements for a new case management system.

  • Lead Requirements Gathering: Collaborate with cross-functional teams to gather, analyze, and document business requirements.
  • Develop Features and User Stories: Create detailed features and user stories using notations such as UML and BPMN.
  • Maintain User Stories: Ensure user stories are up-to-date in DevOps and support backlog refinement.
  • Provide Strategic Advice: Offer guidance on business requirements and process alignment.
  • Mentor Product Owners: Coach product owners and delivery teams in Agile practices.
  • Facilitate Stakeholder Engagement: Promote engagement and adoption of change among stakeholders.
  • Support Business Process Testing: Contribute to testing and improvement of business processes and customer experience.

Key Skills and Qualifications:

Proven experience in Agile environments managing business analysis activities.

Strong communication, facilitation, and stakeholder engagement skills.

Skilled in requirements modeling, traceability, and dependency mapping.

Experience with CRM or case management systems.

Familiarity with tools like Microsoft Dynamics 365, JIRA, and DevOps.

Background in digital transformation or process redesign projects.

Demonstrated expertise in public sector or regulatory environments.



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