Customer Service Representative
3 weeks ago
About Our Client
A leading FMCG retail organisation is seeking a skilled Customer Service Officer to join their team. Based in the heart of Melbourne CBD, this role offers a unique opportunity to work with a global company and develop your customer service skills.
As a Customer Service Officer, you will be responsible for:
- Daily data entry of customer sales orders.
- Answering inbound calls and emails from customers about stock and availability.
- Working closely with internal territory managers to process customer requests.
- Coordinating freight and shipping for client orders + providing ETAs.
- Development of customer relationships through high quality communication skills and customer service.
- General ad-hoc requests as required by the customer service and administration team.
The Successful Applicant
We are looking for a dedicated and passionate Customer Service Officer who has excellent communication skills and a strong desire to work in a fast-paced office environment. If you are a team player who enjoys working collaboratively and has a passion for customer service, we would love to hear from you.
What's on Offer
This is a permanent, full-time role with a competitive salary of $65,000 + superannuation. You will be working in a dynamic and expanding team, with a focus on customer satisfaction and excellence.
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