Senior Guest Interaction Specialist

3 days ago

Hobart, Tasmania, Australia beBeeGuestExperience Full time $60,000 - $90,000
Key Role:

A unique opportunity exists for an experienced Guest Experience Professional to create remarkable guest interactions.

Primary Responsibilities:
  • Act as a welcoming Front Desk ambassador, ensuring guests' needs and requests are efficiently met for maximum satisfaction from arrival to departure.
  • Collaborate effectively with the Front Office team to deliver seamless yet professional guest experiences.
  • Complete various front office tasks, including promoting hotel services, processing reservations, and managing guest accounts.
Essential Qualifications:
  • Prior experience in a similar role or industry.
  • Excellent communication skills and a polished telephone manner.
  • An enthusiastic approach and positive guest-centric attitude.
  • Attention to detail and exceptional customer service skills.

The successful candidate will join a supportive and forward-thinking team, offering generous benefits, discounts, and career growth opportunities across international hospitality properties.

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