Guest Service Agent

4 days ago

Hobart, Tasmania, Australia Lenna of Hobart Full time $40,000 - $60,000 per year

Ideally located on Hobart's waterfront amidst the colour of Sullivan's Cove and historic Battery Point and just a stones throw away from fashionable Salamanca Place and city centre. The stately National Trust mansion was built in 1874 whilst the accommodation wing, adjacent to the mansion provides a welcoming combination of traditional elegance and modern facilities. Lenna of Hobart also operates Salamanca Terraces and Salamanca Suites (total of 95 hotel rooms and apartments). We have also recently opened Hobart Waterfront Apartments in Sullivan's Cove adding another 34 rooms.

Lenna of Hobart prides itself on is facilities and level of customer service it offers to visitors and is one of the leading hotels in Hobart

As a Guest Service Agent you will be responsible for welcoming our guests, being professional at all times, completing checkins and checkouts, answering phones, taking reservations, front office administration and managing guest accounts. The role may include some food and beverage work.

Bring your SMILE and come and join our fantastic Guest Service team

The successful applicant must be able to demonstrate the following:

  • Minimum 12 months+ Front Office experience preferred
  • Approximately 2-3 shifts per week (15-20hours)
  • High level of customer service and a great smile
  • Some food and beverage experience preferred but not essential
  • Be able to interact comfortably with guests from all locations and backgrounds
  • Professional at all times
  • Well groomed, presented and spoken
  • Ability to work independently or as part of a team
  • Full availability across a 7 day roster including: weekdays, weekends, public holidays, morning, afternoon and evening shifts, Christmas, New Year etc.

Apply today with  cover letter addressing above criteria and resume. Ensure all questions are answered otherwise your application will not be considered.

Only successful candidates will be contacted.

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