Technical Sales Engineer

4 weeks ago

Melbourne, Victoria, Australia Smartsheet Full time

Smartsheet is seeking a highly skilled Technical Sales Engineer to provide technical leadership throughout the inside sales process. As a trusted solution and technical advisor, you will provide expertise that ensures successful Smartsheet deployment and adoption.

This high-profile role is part of the Commercial Sales team and will be a remote position based in Melbourne, Australia. With a commitment to investing in the APJ region to better serve new and existing customers in Australia, New Zealand, Japan, and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January.

As a Technical Sales Engineer, you will be a recognized Smartsheet expert and develop deep Smartsheet knowledge relevance. You will partner with Commercial Account Executives to deliver technical demonstrations of Smartsheet's SaaS platform, Integrations, and Add-Ons.

Key responsibilities include:

  • Be a recognized Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
  • Partner with Commercial Account Executives to deliver technical demonstrations of Smartsheet's SaaS platform, Integrations, and Add-Ons
  • Collaborate with existing Sales Engineers in the design of creative solutions to customer requirements using Smartsheet
  • Demonstrate technical aspects of the product as a way to solve specific customer problems
  • Provide daily product/technical support to sales team and new team and enterprise prospects
  • Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define 'best practices' for broad usage across large enterprises
  • Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team.

Requirements include:

  • Early stage software, preferably SaaS, technical pre-sales (SE) experience in a new category
  • 3+ years of experience as a Sales Engineer, Solution Architect, or related field in the SaaS and enterprise software industry
  • Technical leadership and outstanding customer-facing skills
  • Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
  • Consultative approach regarding technology and product positioning to both business and technical users
  • Experience in solution design or solution architecting related to collaboration/workflow/project management.
  • Experience working in a fast-paced, high growth software company where change is a constant
  • Willing to travel periodically based on customer and business need
  • Google apps, Salesforce.com, MS Suite skills
  • Bachelors (BA/BS) degree

At Smartsheet, we've created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us

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