Current jobs related to Customer Service Director - Melbourne, Victoria - beBeeLeadership

  • Customer Service Director

    1 day ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $70,000 - $95,000

    Job Title: Customer Service DirectorOur organization is looking for a Customer Service Director to lead the front desk and reservations team in delivering seamless operations and memorable guest experiences. This role involves overseeing daily operations, mentoring team members, and ensuring the hotel runs smoothly even in your absence.Key...

  • Maritime Customer Service Director

    2 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time

    Job DescriptionWe are seeking a highly skilled and experienced Maritime Customer Service Director to join our team. In this role, you will be responsible for managing customer relationships, developing strategic plans to meet customer needs, and providing exceptional customer service.ResponsibilitiesManage customer relationships and develop strategic plans...

  • Director, Customer Experience

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomerExperience Full time $180,000 - $230,000

    We are seeking a senior leader to assume the role of Director, Customer Experience.The ideal candidate will possess in-depth knowledge of the commercial truck industry, with a strong track record in delivering exceptional customer experiences and driving revenue growth. They will lead high-performing teams, develop and implement strategic sales and service...

  • Director People Services

    1 day ago

    Melbourne, Victoria, Australia Tandem Partners Pty Ltd. Full time

    Join to apply for the Director People Services role at Tandem Partners Pty Ltd.1 day ago Be among the first 25 applicantsJoin to apply for the Director People Services role at Tandem Partners Pty Ltd.Direct message the job poster from Tandem Partners Pty Ltd.A dynamic, high-growth organisation and recognised leader in its field, this organisation partners...

  • Director of Perioperative Services

    3 hours ago

    Melbourne, Victoria, Australia Epworth Full time

    Join to apply for the Director of Perioperative Services role at Epworth2 days ago Be among the first 25 applicantsJoin to apply for the Director of Perioperative Services role at EpworthCompany DescriptionEpworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and...

  • Centre Director

    23 hours ago

    Melbourne, Victoria, Australia Mh Consulting And Service Full time

    Why Us?Are you ready to step into a leadership role where your expertise is genuinely valued and your growth is actively supported?Do you thrive in an environment where collaboration, respect, and support are part of everyday culture?About the Organisation We're seeking a passionate and dedicated Centre Director / Centre Manager to lead a newly built,...

  • Strategic Transactions Leader

    2 days ago

    Melbourne, Victoria, Australia beBeeCommercial Director Full time $170,000 - $195,000

    Job Description">The Director of Commercial Transactions is a key role within the organization, responsible for setting the strategic direction and priorities for their team. They will lead a highly skilled team in delivering both policy development and the implementation of commercial and asset reform initiatives.">Required Skills and...

  • Director, People Services

    1 day ago

    Melbourne, Victoria, Australia Tandem Partners Full time

    Add expected salary to your profile for insightsThe OrganisationA dynamic, high-growth organisation and recognised leader in its field, this organisation partners with clients on critical work as they navigate complexity, manage risk, and adapt to an increasingly digital world. With a global footprint and a reputation for specialist expertise delivered with...

  • Director Of Veterinary Services

    4 weeks ago

    Melbourne, Victoria, Australia The Lost Dogs' Home Full time

    Join to apply for the Director of Veterinary Services role at The Lost Dogs' Home 14 hours ago Be among the first 25 applicants Join to apply for the Director of Veterinary Services role at The Lost Dogs' Home Get AI-powered advice on this job and more exclusive features.At The Lost Dogs' Home, we are a foundation in Victoria's animal welfare landscape,...

  • Executive Director Corporate Services

    4 weeks ago

    Melbourne, Victoria, Australia Fire Rescue Victoria Full time

    Join to apply for the Executive Director Corporate Services role at Fire Rescue Victoria Join to apply for the Executive Director Corporate Services role at Fire Rescue Victoria Get AI-powered advice on this job and more exclusive features.This range is provided by Fire Rescue Victoria.Your actual pay will be based on your skills and experience — talk...

Customer Service Director

2 weeks ago

Melbourne, Victoria, Australia beBeeLeadership Full time $100,000 - $120,000
Dynamic Leader Wanted

We are seeking an experienced leader to drive business growth and customer satisfaction. The ideal candidate will have a proven track record of leading high-performing teams and driving process improvements.

  • Lead, Develop & Inspire – Foster a positive culture and lead a team of customer service professionals to deliver exceptional results.
  • Drive Process Improvements – Implement strategies to enhance operational efficiency, audit compliance, and service delivery.
  • Manage Stakeholder Relationships – Build strong relationships with internal and external stakeholders and customers.
  • Oversee Operational Reporting – Drive quality and compliance, maximize productivity, utilize new technologies, and ensure accuracy and timeliness of requests.
  • Balance Priorities & Competing Demands – Effectively manage workloads, team performance, and strategic objectives simultaneously.

Requirements:

  • Minimum of 5 years in a customer-facing role, with at least 2+ years experience managing a high performing team to success.
  • Strong understanding of customer service operations and impact in the medical device industry.
  • Full working rights in Australia.

Preferred Qualifications:

  • Track record of proven process improvement by identifying inefficiencies, implementing smarter workflows, and enhancing business performance.
  • Confidently handles difficult conversations with internal and external stakeholders while maintaining professionalism and fostering productive relationships.
  • Embraces challenges, seeks out learning opportunities, and remains agile in a dynamic business environment.
  • Thrives under pressure, balancing competing priorities with a proactive and optimistic mindset.
  • Proficiency in JDE, Power BI, and advanced Excel (SQL experience is a plus).