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Customer Service Representative

2 months ago

Shepparton, Victoria, Australia Bunnings Full time

About Bunnings

Bunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand, operating from a network of stores, trade centres, frame and truss sites, and online. We cater for consumer and commercial customers, providing a wide range of products and services to help make their DIY dreams a reality.

Our Team

Our team members are the face of Bunnings, providing a friendly and helpful service to everyone who walks through our doors. They are passionate about helping others and are keen to learn and grow, with opportunities to develop their skills and become future leaders, product experts, or trade specialists in-store.

Key Responsibilities

  • Provide exceptional customer service, ensuring every experience counts.
  • Be responsible for stock management, maintaining a clean and tidy work environment.
  • Serve customers via our checkout registers, providing a seamless shopping experience.
  • Work collaboratively with a supportive and inclusive team to make a positive difference in the community.

Requirements

  • A genuine passion for customer experience and a willingness to learn.
  • The ability to approach, connect, and confidently interact with customers.
  • An eagerness to learn about products and services, with a focus on delivering exceptional customer service.
  • Integrity, safety, and a commitment to doing your best in all aspects of your work.
  • The availability to work flexible hours, including late nights, early mornings, and weekends.

What We Offer

  • A flexible and informal work environment that promotes work-life balance.
  • Team discounts at Bunnings, OnePass, and other Wesfarmers retailers, including Kmart, Target, Officeworks, and Catch.
  • Discounts from corporate partners, such as private health insurance, gyms, car rental, and cost-price food and drinks at our Bunnings café.
  • 12 weeks of paid parental leave, regardless of gender, annual flu vaccinations, and health checks.
  • The opportunity to create a real difference in your local community and environment.

Join Our Team

We are committed to ensuring everyone is treated fairly and our team is dedicated to supporting you throughout your recruitment journey. If you require any adjustments, please let us know, and we will provide the necessary support.