Customer Service and Sales Representative

6 days ago


Shepparton, Victoria, Australia Beacon Lighting Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at our BRAND NEW Shepparton store.

Key Responsibilities

  • Provide exceptional customer service to our retail and trade customers, ensuring a positive and memorable experience.
  • Promote and expand our Trade Loyalty Program and Trade accounts, building strong relationships with our customers.
  • Develop in-depth product knowledge to assist customers in making informed purchasing decisions.
  • Achieve and exceed personal sales targets, driving business growth and revenue.
  • Support other team members to ensure business goals are met, fostering a collaborative and dynamic work environment.
  • Contribute to the overall presentation of the store through merchandising and general housekeeping, maintaining a clean and organized workspace.

About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a customer service environment, with a proven track record of delivering exceptional customer experiences.
  • Strong communication skills, with the ability to genuinely connect with customers and build rapport.
  • An energetic and enthusiastic approach to all aspects of your job, with a passion for sales and customer service.
  • A strong attention to detail, ensuring accuracy and precision in all aspects of your work.

About Beacon Lighting

Beacon Lighting is a leading provider of lighting solutions, dedicated to delivering expert advice and exceptional customer service to our retail and trade customers. With a passion for people and a commitment to excellence, we value our teams and treat everyone as part of the Beacon family. We are a dynamic and growing company, with a strong focus on innovation and customer satisfaction.



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