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Operational Excellence Manager
3 weeks ago
A key role is available for a skilled and experienced Operational Excellence Manager to join our organization.
Job Description:
- Lead frontline teams, ensuring clear communication and shared goals among team members.
- Identify skill gaps in operational capabilities and develop plans for capability uplift programs.
- Align operational rosters with business demands to prevent conflicts and optimize resource utilization.
- Address staffing challenges by effectively managing workforce planning, talent acquisition, and retention strategies.
- Mentor and coach teams to ensure policy compliance and best practices adoption.
- Supervise staff and volunteers on complex tasks, providing guidance and support as needed.
- Implement procurement and finance policies seamlessly, ensuring efficient use of resources and adherence to budgetary constraints.
- Balance financial and operational needs by optimizing resource allocation and cost management.
- Build strong networks and partnerships with stakeholders to drive business growth and success.
- Coordinate service delivery with corporate initiatives, ensuring alignment with organizational objectives.
- Work closely with corporate services, including Finance, IT, and WHS, to achieve operational excellence.
- Manage cross-functional challenges proactively, fostering collaboration and resolving issues efficiently.
- Ensure compliance with relevant legislation and standards, maintaining a culture of regulatory adherence.
- Develop and implement quality improvement initiatives to enhance operational performance and customer satisfaction.
- Compile accurate reports on service delivery and compliance, providing insights for informed decision-making.
Required Skills and Qualifications:
- Relevant degree or equivalent experience in business, human services, or a related field.
- Proven track record in leading cross-functional teams and managing operational alignment between corporate and service functions.
- Ability to manage work autonomously and exercise sound judgment in problem-solving and decision-making.
- Compliance Knowledge: Familiarity with relevant legislation, compliance, and quality standards.
Benefits:
- Professional Development Opportunities: Training and development programs to enhance skills and knowledge.
- Supportive Team Environment: Collaborative and motivated team that values open communication and mutual respect.
- Innovative Culture: Forward-thinking organization that fosters creativity, innovation, and continuous improvement.
- Flexible Work Arrangements: Balance between work and personal life through flexible scheduling and remote work options.
- Community Engagement: Opportunities to make a positive impact in the local community through volunteer work and social responsibility initiatives.
- Diverse and Inclusive Workplace: Environment that values diversity, inclusion, and equal employment opportunities.
Why Join Our Organization?
We are committed to creating a workplace that supports your growth, work-life balance, and overall well-being. Our benefits package includes:
- Salary Packaging: Up to $15,900 annually, maximizing your take-home pay.
- Entertainment Allowance: Additional $2,650 annually for dining, holidays, and more.
- Monthly Rostered Days Off (RDOs): Prioritize self-care with a three-day weekend every month.
- Clinical Supervision & Peer Support: Collaborative environment to thrive professionally.
- Development Opportunities: Build your skills through internal and external training.
Job Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Consulting, Information Technology, and Sales
- Industries: Non-profit Organizations
