Accommodation Services Manager

5 days ago

Dandenong, Victoria, Australia Claro Aged Care and Disability Services Full time
Job Title: Accommodation Services Manager

We are seeking an experienced Accommodation Services Manager to join our team at Claro Aged Care and Disability Services. As a key member of our leadership team, you will be responsible for providing leadership and continuously improving Supported Accommodation Services for people living with disability.

The successful candidate will have a minimum of 2 years' proven leadership experience in health, particularly client/case management, quality management, incident management, and resolution. You will also have strong people management and team leadership skills, as well as a high level of computer literacy with experience in Microsoft Office and data management systems.

Key Responsibilities:

  • Managing the day-to-day running of the allocated site
  • Effectively managing people metrics
  • Responding to unplanned support call requests
  • Identifying any disputes or complaints and escalating in a timely manner
  • Successfully managing and closing risk incidents
  • Liaising with the SDA property manager to advise of any property repairs and/or incidents
  • Completing monthly audits on fire drills, first aid kits, and WHS monthly auditing
  • Participating in internal and external audits

What We Offer:

  • Opportunity to work for a rapidly growing disability and aged care provider
  • Friendly team environment with a great community care spirit
  • Employee Assistance Program for staff and their families
  • Flexible work initiatives for real work-life-balance
  • Employee of the month
  • Shine Awards
  • WhereFit - Fitness perks and discounts
  • Retail discounts
  • Novated vehicle leasing
  • Annual performance reviews

We pride ourselves on being an equal opportunity employer, committed to supporting an inclusive & diverse workplace. We encourage and welcome applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, people of all ages, cultural identities, gender identities, and expressions & LGBTIQA+ people.

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