Customer Service Agent

3 weeks ago


East Ballina, New South Wales, Australia Coles Full time

About the role

As a Customer Service Agent (CSA), you will be responsible for delivering customer orders to their homes in a safe and efficient manner. You will be driving our iconic Coles vans and navigating through busy streets, suburban roads, and regional areas.

About you and your skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets, suburban roads, and/or regional areas
  • To be active – as well as driving, you will be on your feet, lifting and carrying groceries from the van to your delivery points
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends

With Coles, you will have the opportunity to work in a dynamic and fast-paced environment where you will be part of a team that is committed to providing excellent customer service. You will have the chance to develop your skills and knowledge in a supportive and inclusive workplace.

We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.

We are happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details, please visit the 'Our Recruitment Process' section of our careers site.



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