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Customer Service Representative
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Officer. As a key member of our support team, you will be responsible for providing exceptional customer service and administrative support to our clients.
Key Responsibilities- Provide timely and accurate administrative support to customers, including data entry and order processing.
- Respond to customer inquiries via phone, email, and other communication channels.
- Ensure customer orders are processed efficiently and effectively.
- Perform general ledger transfers, create accounts payable invoicing, and process credit card payments.
- Monitor customer support stock and general office stationery.
- Conduct other administrative tasks, including filing, faxing, and updating spreadsheets.
- Demonstrated experience in administration and customer service.
- Ability to remain polite and courteous in a busy environment.
- Customer-focused and a willingness to learn.
- Strong written and verbal communication skills.
- Strong computer literacy, including MS Excel and MS Word.
- Knowledge of SAP is an advantage.
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
