Home Care Operations Specialist

2 weeks ago


Kenmore, Queensland, Australia Churches of Christ Full time
Job Title: Home Care Specialist

Job Summary: We are seeking an experienced Home Care Specialist to provide subject matter expertise in the operational management of our Home Care business.

Key Responsibilities:

  • Facilitate accurate budget forecasts alongside Service Managers and the Finance team.
  • Review home care package pricing and unit costing for tenders across all funding types, and recommend adjustments to optimize financial performance.
  • Monitor and recommend operational changes for services to optimise growth strategies and labour utilisation.
  • Ensure compliance with relevant legislation, and recommend and implement improvements while establishing and maintaining policies and procedures.
  • Collaborate with internal stakeholders to develop marketing strategies, promote sales opportunities, and maintain market knowledge.
  • Assist in onboarding Service Managers and provide ongoing support and mentorship.
  • Participate in the implementation of new systems or processes, serving as a subject matter expert for Home Care initiatives.

Requirements:

  • Degree qualifications in Business/Finance or equivalent experience.
  • Current driver's licence.
  • Proven experience in the Home Care sector, with a solid understanding of CHSP, HCP, and HAS funding.
  • Demonstrated success in growing a Home Care business and managing financial metrics.
  • Up-to-date knowledge of legislative changes affecting the Home Care industry and the ability to guide the team on best practice solutions.

Company Overview:

Churches of Christ is a not-for-profit organisation established in 1930, with a presence in over 100 communities across Australia. We provide a range of services, including Home Care, to positively impact the lives of vulnerable people.



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