Home Care Service Manager

4 weeks ago


Kenmore, Queensland, Australia Churches of Christ Full time
About the Role

As a key member of the Churches of Christ Home Care team, the Service Manager will be responsible for overseeing the provision of quality services and operational functions of the Greater Brisbane Home Care team.

  • Ensure high standards of in-home care and customer service to meet client needs.
  • Plan, coordinate, evaluate, and report on service performance to ensure compliance with quality care standards.
  • Develop relationships with the local community to maintain strong client and stakeholder engagement.
  • Review and improve service indicators and business performance targets.
  • Prepare budgets, monitor financial performance, and provide relevant financial reports.
About You

We are seeking an experienced professional with a strong background in home care or business management to join our team. You will be responsible for leading a team of dedicated professionals and making strategic decisions to ensure the provision of high-quality care to our clients.

Key qualifications and experience include:

  • Degree qualification in health or business management.
  • Broad knowledge of home care programs and service delivery models.
  • Current driver's licence and willingness to use own vehicle for work purposes.
  • Current First Aid and CPR certificates.
  • Three years' experience in leading a service delivery team.

We offer a range of employee benefits, including salary packaging, five weeks annual leave, and opportunities for professional development.



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