Building Automation Account Growth Specialist

2 weeks ago

Griffith, Australia beBeeAccount Full time $90,000 - $120,000

Job Summary

">Key Responsibilities:
  • Strategically manage existing service relationships to ensure client satisfaction and retention.
  • Develop new business opportunities through proactive outreach and relationship-building initiatives.
  • Network with key stakeholders to identify and capitalize on new account growth prospects.
  • Regularly meet with clients to maintain strong relationships, address concerns, and provide exceptional customer service.
  • Resolve issues promptly and effectively, ensuring seamless project execution and client satisfaction.
  • Estimate, sell, and deliver high-quality services for repairs, projects, and maintenance accounts.
  • Monitor and analyze service tickets, following up as necessary to ensure prompt resolution.
  • Coordinate closely with the Service Manager and Service Coordinator to execute work efficiently.
  • Maintain positive internal, client, and vendor relationships, fostering a collaborative environment.
  • Regularly review projects and service accounts to drive continuous improvement and optimize performance.
  • Manage profit and loss responsibilities, ensuring alignment with business objectives.
  • Cross-sell and promote additional company services to enhance overall client value proposition.

Our organization serves a diverse range of markets, including commercial, manufacturing, K-12, higher education, government, institutional, healthcare, data centers, and religious institutions.

Requirements and Qualifications:
  • Bachelor's degree in mechanical engineering, mechanical engineering technology, or relevant prior industry experience.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Project).
Additional Requirements:
  • Excellent verbal and written communication skills.
  • Ability to work independently with accountability for sales, accounts, and projects.
  • Professionalism at all times, with the ability to work under pressure from clients, vendors, and internal coordination.

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