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Senior Business Analyst

2 months ago


Richmond, Australia REA Group Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our Financial Services team at REA Group. As a key member of our team, you will be responsible for designing and delivering innovative solutions that drive business growth and customer satisfaction.

Key Responsibilities
  • Elicit detailed functional requirements from stakeholders and ensure they are understood and documented in user stories ready for delivery teams.
  • Analyse business processes, workflows, and user journeys using advanced techniques such as process maps, value stream maps, and storyboards.
  • Identify and communicate requirement dependencies, issues, or risks identified through the analysis process.
  • Collaborate with Product Managers, Designers, Delivery Leads, and Developers in the production of solution designs and specifications and ultimately, working software.
  • Develop acceptance tests with Product Managers.
  • Use analytical skills to support resolution of production issues.
  • Run agile ceremonies and input into delivery plans.
  • Lead the business analyst guild for the Financial Services Fulfilment Tribe, including helping define process, coaching, and mentoring.
Requirements
  • At least 5 years of experience as a Business Analyst in HubSpot/CRM product delivery.
  • Experience working in technical and/or data-focused teams would be beneficial.
  • Strong gap analysis skills, able to identify areas of improvement, issues, and recommend alternative solutions.
  • Ability to read technical business specifications and translate to functional requirements.
  • Excellent written and verbal communication skills, including the ability to run workshops and communicate effectively with stakeholders.
  • Experience using Agile and Lean methodologies, including being an Iteration Manager or Scrum Master for your team.
  • Business, Commerce, or Technical degree, or equivalent industry experience.
What We Offer
  • A hybrid and flexible approach to working.
  • Flexible parental leave offering for primary and secondary carers.
  • Programs to support mental, emotional, financial, and physical health and wellbeing.
  • Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving, and our Community Café donates 100% of revenue to charity.
  • Hack Days to bring your big ideas to life.
  • Performance recognition programs because hard work should never go unnoticed.
About REA Group

REA Group is a leading global digital business, specialising in property. We are committed to our people's physical, mental, emotional, and financial health and wellbeing. We offer a range of programs and benefits to support your development and growth.