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Administrative Assistant

2 months ago

Robina, Queensland, Australia ForHealth Group (Dayforce) Full time

About Us

ForHealth Group (Dayforce) is a leading healthcare organization dedicated to delivering exceptional patient care and services. Our mission is to provide a comprehensive range of medical services, fostering a culture of excellence, and promoting the well-being of our patients and staff.

The Opportunity

We are seeking a highly motivated and organized Administrative Assistant to join our team at ForHealth Medical Centres. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the Practice Manager with day-to-day administrative tasks.

Key Responsibilities

  • Customer Service: Provide a warm and welcoming experience for patients, answering phone calls, responding to inquiries, and scheduling appointments.
  • Administrative Support: Assist the Practice Manager with administrative tasks, including data entry, filing, and maintaining accurate records.
  • Front Desk Operations: Manage the front desk, ensuring a smooth and efficient flow of patients, and maintaining a clean and organized workspace.
  • Communication: Develop and maintain effective relationships with patients, staff, and medical professionals, ensuring seamless communication and collaboration.

Requirements

  • Previous Experience: Proven experience in a customer-facing role, with a strong background in administration and customer service.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with patients, staff, and medical professionals.
  • Organizational Skills: Strong organizational skills, with the ability to prioritize tasks, manage multiple projects, and maintain accurate records.
  • Technical Skills: Proficient in using computer software, including Pracsoft/MedTech, and other administrative tools.

What We Offer

  • Competitive Hourly Rate
  • Employee Benefits: Access to a range of employee benefits, including mental and physical wellbeing programs.
  • Uniform and Equipment: Provided uniform and equipment to ensure a professional and efficient work environment.