Senior Service Leader, Premium Experience

2 weeks ago

Brisbane, Queensland, Australia beBeeService Full time $100,000 - $140,000

Exceptional professionals with a passion for service are invited to take on a leadership role in our premium offering.

About the Opportunity

This position involves working closely with award-winning teams and chefs as part of a senior management group. As Head Sommelier, you will be responsible for managing key tasks within the restaurant, including Stock Management, Wine Education Programs, and team development. Your primary goal is to deliver outstanding customer experiences through exceptional service and product knowledge.

To succeed in this role, you must demonstrate:

  • Experience as a Sommelier in a high-end restaurant
  • Strong operational expertise to inspire and motivate the team
  • Budget management and cost control skills
  • The ability to work under pressure in a fast-paced environment
  • Excellent personal presentation, communication, and time management abilities
  • Leadership skills to foster a positive workplace culture
  • Efficiency in implementing processes and standards for seamless front-of-house operations
  • Commitment to delivering exceptional customer service
  • Ability to build strong relationships with guests and clients
Ongoing Development and Growth

You will have the opportunity to educate and improve your colleagues, elevating the overall customer experience. This role requires continuous improvement and service evolution, making it an exciting challenge for ambitious professionals.

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