ServiceNow Implementation Lead
1 month ago
We are seeking an experienced Lead ServiceNow Consultant to join our client in a greenfield environment. As a key member of our team, you will work closely with our client to understand their needs and challenges as they embark on a new ServiceNow implementation.
Your responsibilities will include gathering requirements, designing, and implementing comprehensive ServiceNow solutions. You will provide technical leadership to developers, collaborate with stakeholders, and lead a team to deliver high-quality results.
This is a unique opportunity to shape a new system from the ground up, making your impact significant from day one. The position requires you to work on site in Melbourne CBD a minimum of four days a week.
Key Responsibilities:
- Collaborate with the client to gather requirements and understand their business processes and needs.
- Provide technical leadership to developers in designing and configuring ServiceNow solutions tailored to the client's requirements.
- Offer guidance and recommendations on best practices for implementing and optimising ServiceNow in a new environment.
Requirements:
- Proven experience with ServiceNow in a lead role.
- Strong background in leading teams of developers and providing technical guidance.
- Solid understanding of ITSM and CMDB.
- Hands-on experience with the implementation of the ServiceNow platform, including configuration, customisation, and administration.
- Consultative mindset with the ability to effectively communicate ServiceNow capabilities and limitations to the client.
- Excellent communication and interpersonal skills.
- Demonstrated ability to work independently and drive projects forward.
What We Offer:
At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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