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Regional Diagnostic Imaging Support Specialist
1 month ago
As a key member of our diagnostic imaging team, you will play a vital role in delivering exceptional patient care and services at our Albury clinics.
We are seeking a Full-Time Medical Receptionist to join our team as the face of our organisation, delivering high standards of service to patients, referrers, and the community.
This is an exciting opportunity to work in a dynamic and supportive environment with a strong team culture that values teamwork, community, and inclusivity.
Key Responsibilities- Answering calls: Provide a friendly and professional voice for patients and referrers
- Scheduling: Utilise our state-of-the-art RIS system - Visage to manage appointments efficiently
- Maximising efficiency: Ensure smooth day-to-day operations by effectively managing appointments and referrals
- Actioning patient referrals: Collaborate with multi-disciplinary teams to ensure seamless patient care
- Prepping patients: Communicate clearly with patients regarding preparation, costing estimates, and other requirements
- Strong team culture: Be part of a supportive team that values teamwork, community, and inclusivity
- Work-life balance: Enjoy regional living and a great quality of life
- Comprehensive training: Benefit from our state-of-the-art training program designed to equip you with the skills and knowledge to excel
- Expert team: Learn from an experienced team willing to share their knowledge and expertise
- Full uniform provided: Look professional with our provided uniforms
- Recognition programs: Enjoy staff recognition programs and awards
- Corporate benefits: Take advantage of being part of Integral Diagnostics, a leading Australasian radiology provider
- Fitness passport: Access over 1000+ fitness locations nationwide
- Employee benefits: Enjoy paid parental leave, assistance programs, discounts to retailers, travel, and healthcare benefits for you and your family
- Career development: Explore fantastic opportunities to further your career with XRG Imaging
- Customer focus: Experience in a customer-facing role is highly valued
- Willingness to learn: Be ready to dive into medical imaging terminology
- Tech savvy: Advanced computer and keyboard skills are essential
- Service excellence: Deliver exceptional customer service every time
- People skills: Show care, compassion, and empathy to our patients
- Problem-solving: Optimise appointment slots with your analytical skills
- Time management: Stay organised and meet team KPI's
- Positive attitude: A 'can-do' attitude that builds rapport with patients, staff, and professionals easily
Estimated salary range: $55,000-$65,000 per annum, depending on experience.',
