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People Systems Leader
2 weeks ago
We are looking for a highly skilled professional to lead our People Systems team.
The successful candidate will be responsible for the governance, enhancement, and performance of our People Management technology landscape. This includes proactive leadership of improvements across platforms, working closely with HR, Payroll, IT, and vendor partners to deliver innovative solutions that streamline processes, elevate employee experience, and enable business outcomes.
This is a key role in ensuring our systems remain reliable, compliant, and adaptable. The ideal candidate will be a dedicated team player with exceptional communication skills, experienced in business requirements analysis, business process design, system 'gap analysis', functional solution design, system configuration, customisations, and extension design and any people related system capabilities and related activities.
Key responsibilities:
- Maintain a deep knowledge of the People Management systems.
- Manage changes requested by the business including impact assessment.
- Lead the six monthly SuccessFactors (SF) review to agree opt in and understand universal changes being applied for improved system performance as well as annual statutory SAP HR support packs
- Work with the Functional, Technical, Architecture, Payroll and HR teams and Software Vendor to develop solutions.
- Ensure the day-to-day service provision of the supplier is consistent with the deliverables described within the agreement.
- Leverage relationships between strategic vendors and internal resources, including IT stakeholders, to meet business KPIs and improve service.
- Identify areas of improvement in both technology, people and process to uplift the incident response and management capability.
- Provide domain expertise for delivery of SAP and SuccessFactors projects, including defining and assessing detail associated with complex changes.
Requirements:
- Degree in Computer Science, Information Technology, or related field.
- SAP Payroll or SuccessFactors certification (desirable).
- Experience in managing and leading technical teams, including performance management, coaching, and mentoring.
- Consulting, functional and technical advisory experience in HCM related systems.
- Knowledgeable about integration with other HR processes and 3rd party applications.
- Ability to serve as a liaison to assigned SAP & SuccessFactors account reps in communicating and escalating technical requests and tickets.
- Significant experience in the IT industry, with a focus on SAP Payroll and SuccessFactors and HCM related technologies including module configuration.
- Experience in supplier management.
- Experience in driving innovation and thought leadership.
- Experience with functional design/process flows.
- Experience with solution design.
- Experience with testing (SIT/UAT), training, knowledge transfer and deployment.
A competitive compensation package and opportunities for growth and development make this an attractive opportunity for a talented individual seeking a challenging and rewarding role.
