Team Lead

4 days ago


Shire Of Towong, Australia Accoravillage Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Accoravillage. As a Team Lead, you will play a key role in supporting the Store Manager and Assistant Managers in the day-to-day operations of the store.

Key Responsibilities
  • Leadership and Team Management: Assist the Store Manager in leading the sales team and motivating them to achieve sales goals.
  • Operational Support: Provide support and coverage to the Store and Assistant Managers in their absence.
  • Customer Service: Model desired selling and customer service behaviors at all times to promote an exceptional in-store experience for customers.
  • Reporting and Administration: Assist with POS management, daily banking procedures, and submitting timely reports.
  • Problem-Solving and Organization: Utilize strong organization and problem-solving skills to resolve customer service matters and optimize store operations.
Requirements
  • 1+ years of experience in a retail apparel environment, preferably in a luxury retail setting.
  • Proven ability to lead a sales team and be viewed as a leader among peers.
  • Strong communication and interpersonal skills.
  • Ability to work varied weekly shifts, including weekends, closing, and holidays.
What We Offer

As a Team Lead at Accoravillage, you will have the opportunity to shape the future of our company by:

  • Demonstrating a customer-obsessed selling culture and building brand loyalty through excellent product knowledge.
  • Partnering with store management to execute action plans that optimize results and ensure effective execution of all store operational activities.
  • Contributing ideas and solutions to the leadership team that result in increased productivity and improved operations of the store.

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