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Fleet Administration Specialist

2 months ago

Hobart, Tasmania, Australia Cruisin' Motorhomes Full time
Fleet Administration /Over The Phone-On Road Care

About Cruisin' Motorhomes

Cruisin' Motorhomes is a leading provider of motorhomes and campervans to international and domestic travellers. With branches in multiple locations, we strive to deliver exceptional experiences and lifelong memories to our customers.

Job Summary

We are seeking a highly skilled and experienced Fleet Administration Specialist to join our team. As a key member of our team, you will be responsible for providing top-notch customer service, managing our fleet, and ensuring that our vehicles are always in top condition.

Key Responsibilities

  • Roadside Assistance: Provide timely and efficient solutions to customers' inquiries and breakdowns over the phone.
  • Fleet Management: Maintain accurate vehicle records, schedule maintenance, and ensure our fleet is always in top condition.
  • Parts Ordering: Liaise with branches, repairers, and suppliers to organize repairs and order necessary parts.
  • Administrative Support: Assist the Account Department with purchase orders and invoices, and take on other administrative duties as assigned.

Requirements

  • Customer Service: Provide exceptional customer service with excellent communication skills.
  • Negotiation Skills: Possess good negotiation skills and the ability to quickly resolve issues.
  • Office Experience: Have office and administration experience, with proficiency in MS Office.
  • Communication Skills: Possess strong written and verbal communication skills.
  • Mechanical Knowledge: Have mechanical knowledge, with the ability to work on vehicles.
  • Rotating Weekend Roster: Be able to work a rotating weekend roster.

What We Offer

  • Above Award Wages: Competitive salary and benefits package.
  • Opportunity to Develop: Opportunity to develop and grow in a supportive environment.
  • Passionate Team: Work with a passionate team dedicated to providing top-notch customer service.