Claims Expert
3 days ago
**Job Opportunity**
We are seeking a skilled Claims Expert to join our team. This role will be based in Perth and requires working at least three days a week in the office.
Key Responsibilities- Triage all new claims received daily and distribute them according to established processes and protocols.
- Undertake technical claims administration including gathering information, claim investigation and determination, drafting correspondence, instructing and managing external legal providers when necessary, calculating settlements and processing payments with the support of the General Claims Manager.
- Represent local governments in minor case claims when necessary.
- Identify and pursue opportunities for risk advice and timely claim resolution to achieve effective financial outcomes.
- Build and maintain strong relationships with internal stakeholders and provide onsite client servicing as required.
**Requirements**
- Effective communication and professional interpersonal skills.
- Experience in claims consulting or related claims management roles.
- Ability to work effectively within a team environment.
- Skills in data analysis and claims management.
- Advocacy and negotiating skills.
**Preferred Qualifications**
- Familiarity with claims management and reporting systems.
- Ability to deliver client service results and recommendations onsite.
- A legal background/training would be advantageous.
This is an excellent opportunity for a motivated individual to develop their career and make a significant contribution to our team.
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