High Value Claim Expert

1 week ago

Perth, Western Australia beBeeClaimSpecialist Full time $120,000 - $180,000

About this role

Senior Claims Specialist – High Value and Complex Claims
  • Lead complex liability and professional indemnity claims with significant business implications.
  • Collaborate with internal legal teams, panel firms, and stakeholders to resolve claims efficiently and effectively.
  • Drive timely resolution of high-value claims while promoting technical excellence within the Specialty claims team.

We are seeking a Senior Claims Specialist to manage a portfolio of high-value and complex Specialty claims, including professional indemnity, injury, and property liability. You will provide strategic advice, manage litigation, and collaborate with internal legal teams and external counsel. This role is crucial in ensuring claims are resolved fairly and efficiently, while supporting the technical development of the broader team.

Key Responsibilities

  • Manage end-to-end claims across class actions, cluster claims, and high-value exposures.
  • Provide expert advice on policy interpretation, litigation, and claim resolution.
  • Collaborate with internal legal teams, panel firms, and counsel to navigate complex legal matters.
  • Attend mediations, settlement conferences, and court proceedings as required.
  • Support technical oversight and mentoring within the Specialty claims team.
  • Develop governance frameworks and reporting for emerging risks and financial impacts.
  • Promote alignment of claims strategies across internal stakeholders.
  • Contribute to process improvements and cost reduction initiatives.
  • Operate within delegated authority and promote a positive risk culture.

Your Qualifications

  • Tertiary qualifications in law, business, or insurance (mandatory).
  • Industry qualifications such as Diploma in Financial Services (mandatory).
  • 5-10 years' experience managing complex liability or professional indemnity claims.
  • Litigation experience, including briefing panel firms or direct involvement (mandatory).
  • Strong analytical, negotiation, and decision-making skills.
  • Excellent communication and stakeholder engagement capabilities.
  • Experience mentoring and developing team members.
  • Sound knowledge of relevant legislation and claims systems.

Your Benefits

  • A range of flexible working and leave options.
  • Discounts and offers on retail stores and insurance products.
  • Opportunities to give back to the community through payroll giving and volunteer leave.
  • Ongoing study support and career development programs.
  • An employee assistance program and dedicated employee council to support your work-life balance.

We believe our strength lies in the diversity, talent, and passion of our people. We are committed to creating an inclusive culture where everyone feels valued, connected, and empowered to thrive.

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