Scheduling and Operations Coordinator

2 days ago

NewcastleMaitland, Australia beBeeAdministration Full time $63,000 - $88,000
Job Opportunity

We are seeking a skilled Scheduling and Administration professional to join our team in the Hunter region.

This is a full-time vacancy with flexible hours, Monday – Friday between 7am – 5pm (early start or late finish).

What You'll Enjoy
  • Professional Growth: Opportunities for dedicated professional development support
  • Family Support: Paid parental leave and partner benefits
  • Smart Salary Packaging: Save on rent, mortgage, or bills
  • Education Perks: Discounts on school fees at affiliated schools
  • Wellness Benefits: Access to over 300 gyms and fitness programs
  • Mental Health Support: Free employee assistance program
  • Career Advancement: Real opportunities for progression
  • Work-Life Balance: Flexible work arrangements
Key Responsibilities
  • Ensure confidentiality of participant records and organizational matters at all times.
  • Collaborate with the team to provide exceptional service to participants and their families.
  • Develop a strong understanding of our organization's functions and key staff to effectively manage customer inquiries.
  • Answer phone calls, direct inquiries, and establish telephone contact as needed.
  • Communicate effectively with peers, participants, families, and other stakeholders.
  • Contribute to project work under supervision as required.
  • Support new staff induction, including scheduling buddy shifts and roster establishment.
  • Schedule participant services, including replacement and leave coverage.
  • Develop rosters for Care Partners and provide relief as needed.
  • Enter new client information and maintain Client Management Systems.
  • Consult with stakeholders to ensure effective communication within our team and external partners.
  • Prepare data and reports for individual programs as required.
About You
  • Hold a Cert III or IV in Administration or Business.
  • Possess a current driver's license.
  • Have a current NDIS check or be willing to obtain one.
  • Meet Australian work rights requirements.
  • Demonstrate skills and experience in client management and rostering systems.
  • Exhibit strong administrative skills and computer literacy.
  • Display excellent interpersonal and communication skills.
  • Ability to work effectively as a team member and individually.
  • Ability to prioritize tasks and maintain high standards under pressure.
  • High level of data entry accuracy with attention to detail.
  • Previous experience in supervising teams.
Our Organization

Our faith-based organization serves the community through various initiatives. We strive to create a culturally safe environment for all individuals.

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