Care Navigator

1 week ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $85,000
Empowering Home Care

Mable is an approved aged care provider dedicated to empowering older people to self-manage their service providers.

We provide technology solutions that help thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.

  • We're seeking Home Care Professionals who are warm, motivated, and ready to make a difference.
  • You'll be the voice our customers trust as they navigate their home care journey - from onboarding to ongoing support.
  • You'll connect with customers across phone, email, and more to provide proactive, high-quality support.
  • You'll partner with our Support Team and Service Partners to onboard new customers and guide them through their Mable experience.
  • You'll coach and empower customers to manage their own Home Care Packages and achieve their personal goals.

Becoming part of our team requires:

  • A people-first mindset in every interaction.
  • Natural problem-solving skills and confident decision-making.
  • Delivering standout service and going the extra mile.
  • Tech-savviness and a love for learning new systems.
  • A deep understanding of the Australian disability or aged care sectors.

Join us at Mable to contribute to helping older people maintain their independence and live fulfilling lives in their own homes.

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