Aged Care Navigator

Exciting full-time opportunity based in CampbelltownDelivered by Wellways through Carer Gateway services44.58 – 47.97 phr (SCHADS Level 4B) + Leave loading + Super + Salary packaging

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

About your new role

The Department of Health and Aged Care (DOH) has funded the Aged Care Navigator Program (ACNP) as part of its commitment to support older carers and family carers of frail aged individuals. Delivered through the Carer Gateway, the ACNP helps carers effectively navigate the often complex My Aged Care system, ensuring they can access the appropriate services and supports for themselves and the person they care for.

Wellways Australia, a lead Carer Gateway service provider, has been funded to deliver the ACNP across Queensland, South Western Sydney, and the Nepean Blue Mountains regions. The Aged Care Navigator role is a 12-month position (with potential for extension) embedded within the Carer Gateway Services program. Introduced in 2020 as part of national aged care and carer reforms, the Carer Gateway Services program represents a significant shift toward innovative, person-centred support models for unpaid carers. This role plays a critical part in assisting carers to understand and access aged care services while reducing stress and improving outcomes for both carers and those they support.

You will need :

• Tertiary qualifications in a related field (e.g. social work, human services, aged care, community services or health) and / or demonstrated relevant experience
• Current Working with Children Check and NDIS Worker Screening check
• Current Drivers Licence
• Satisfactory National Police Records Check
• Right to Work in Australia
• NDIS Worker Orientation Module Certificate

About Us

Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional wellbeing. A leading for purpose mental health and disability support organisation operating nationally, our services span mental health, disability and community care and reach more than 7000 people each year

Working with a diverse range of people, Wellways creates an inclusive community where everyone can imagine and achieve their hopes and potential.

What we offer

A purpose driven culture where people can thrive, everyone is respected, and differences are valuedAn equitable, diverse, and socially inclusive work environmentSalary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasingMeal and Entertainment allowance via salary packaging up to $2,650 per annumReceive 17.5% leave loading every time you take annual leave (Not applicable for Casual roles)Paid parental leave after 12 months of ongoing employmentAccess for you and your family to our Employee Assistance Program

For a confidential discussion about the role, we encourage you to contact Samantha Turner on

Once you APPLY click here for a copy of the position description

Wellways is committed to the safeguarding of children and vulnerable people. Successful applicants must undergo a comprehensive screening process prior to their commencement.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

Job Description Summary

The Department of Health and Aged Care (DOH) has funded the implementation of the Aged Care Navigator Program (ACNP) through Carer Gateway to support Older Carers / family Carers of frail aged people to navigate the My Aged Care system.

Culture

We're passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

This is your opportunity to join a values based, growing, innovative and nationally recognised organisation with over 2,000 staff members across 93 sites.

Please select "Apply" below to complete your application.

Applications Close

31 / 08 / 2025

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