Workforce Planning Specialist
6 days ago
About the Role
We're seeking an experienced event or operations manager who understands the link between workforce engagement and delivering world-class guest experiences. Key responsibilities include leading a team of Workforce Operations professionals and collaborating with others to ensure the Event Workforce are aligned, engaged, and delivering to world-class standards.
Event Workforce Communication, Skills Development & Effectiveness
- Develop and implement a fit-for-purpose performance and capability framework for the Event Workforce in partnership with the Organisational Capability team.
Workforce Planning Leadership
- Oversee the scheduling and planning for the event workforce, ensuring our recently transformed technology solution is embedded and meets the needs of our growing business.
People & Guest Experience
- Work closely with the People Experience Manager to ensure our people experience is optimised at every level and enhances the attraction and retention of a world-class team to enable us to provide the best possible guest experience.
About Us
Melbourne & Olympic Parks is an iconic, multi-venue precinct with few parallels globally. We showcase Melbourne to the world during the Australian Open and deliver hundreds of entertainment, sporting, and community events each year across our world-class venues.
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