Gisborne Pub Operations Manager
2 days ago
A highly rewarding opportunity has become available for an experienced and dynamic Pub Venue Manager to join a reputable family-owned company in the heart of Gisborne, Victoria.
The establishment boasts a lively pub atmosphere paired with top-notch gaming facilities, making this a great fit for someone who thrives in fast-paced environments.
We are seeking a confident and enthusiastic leader with a minimum of 2 years of experience in a similar position. The ideal candidate will possess strong compliance knowledge in line with gaming industry standards, excellent training and coaching abilities, and the capability to run the venue autonomously.
Key Responsibilities:
- Oversee Venue Operations: Manage the smooth running of the pub, bistro, sports bar, and gaming rooms.
- Compliance Management: Ensure strict adherence to gaming industry regulations and compliance standards.
- Training and Coaching: Train and mentor staff to provide exceptional service and maintain high standards.
- Customer Service: Foster a welcoming atmosphere, ensuring patrons have an enjoyable and memorable experience.
- Financial Management: Monitor budgets, control costs, and maximise revenue generation opportunities.
- Team Leadership: Inspire and lead a team of dedicated professionals to achieve operational excellence.
- Reporting: Provide regular reports to the management regarding venue performance and customer feedback.
Requirements:
- Minimum 2+ years of experience in a similar role within the hospitality industry.
- Strong understanding of compliance requirements within the gaming industry.
- Strong gaming industry knowledge.
- Exceptional leadership and communication skills.
- Proven ability to train and coach staff effectively.
- Experience in managing bistro, sports bar, and gaming rooms.
- Passion for delivering outstanding customer service.
- Must have valid RSG, Gaming License and RSA.
Salary: $85,000 - $95,000 per annum (dependent on experience) + superannuation.
About Us:
Frontline Hospitality is a reputable family-owned company committed to providing exceptional customer experiences in the hospitality industry.
What We Offer:
- Career progression opportunities within our family-owned company.
- Supportive and collaborative work environment.
- Supportive management structure.
- Opportunity to make a significant impact on the community and the business.
Please note that only applicants living in Australia with full working rights will be shortlisted for the role.
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