
Food Service Operations Manager
3 days ago
Food and Beverage Supervisor
About the Role:We are seeking a highly skilled and experienced Food and Beverage Supervisor to lead our food and beverage operations. As a key member of our team, you will be responsible for maintaining established service standards, upholding policies and procedures, and ensuring effective communication with teams.
Key Responsibilities:- Guest Experience: Provide exceptional guest experiences by attending to their needs and desires promptly.
- Supervision: Coordinate the supervision of food and beverage outlets, ensuring efficient and effective inter-department interaction within the hotel.
- Presentation: Maintain presentation of neat, clean, and functional departments, addressing maintenance and cleaning issues immediately.
- Training: Develop and implement training programs for food and beverage team members to ensure consistent and professional service levels.
- Culture: Promote a culture of cleanliness and organization throughout the department, including public areas, store rooms, and offices.
- Team Management: Ensure team members are professionally presented with correct grooming, uniforms, and name badges.
- Training Sessions: Participate in planning and conducting theoretical and on-the-job training sessions.
- Compliance: Adhere to all hotel policies and procedures, ensuring compliance with occupational health and safety guidelines.
- Systems: Monitor and maintain accurate reservations systems, cashiering policies, and equipment protection.
- Communication: Foster open communication channels with other F&B personnel to promote teamwork and solid collaboration.
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Head of Food Service Operations
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Food Service Manager
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Food & Beverage Operations Manager
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