Food Service Operations Manager

3 days ago


Wollongong City Council, Australia beBeeLeadership Full time $50,000 - $75,000
Job Title:

Food and Beverage Supervisor

About the Role:

We are seeking a highly skilled and experienced Food and Beverage Supervisor to lead our food and beverage operations. As a key member of our team, you will be responsible for maintaining established service standards, upholding policies and procedures, and ensuring effective communication with teams.

Key Responsibilities:
  • Guest Experience: Provide exceptional guest experiences by attending to their needs and desires promptly.
  • Supervision: Coordinate the supervision of food and beverage outlets, ensuring efficient and effective inter-department interaction within the hotel.
  • Presentation: Maintain presentation of neat, clean, and functional departments, addressing maintenance and cleaning issues immediately.
  • Training: Develop and implement training programs for food and beverage team members to ensure consistent and professional service levels.
  • Culture: Promote a culture of cleanliness and organization throughout the department, including public areas, store rooms, and offices.
  • Team Management: Ensure team members are professionally presented with correct grooming, uniforms, and name badges.
  • Training Sessions: Participate in planning and conducting theoretical and on-the-job training sessions.
  • Compliance: Adhere to all hotel policies and procedures, ensuring compliance with occupational health and safety guidelines.
  • Systems: Monitor and maintain accurate reservations systems, cashiering policies, and equipment protection.
  • Communication: Foster open communication channels with other F&B personnel to promote teamwork and solid collaboration.


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