Frontline Customer Service Representative

6 days ago

Busselton, Australia beBeeCustomerService Full time $55,000 - $70,000

We are looking for a highly motivated and organized individual to join our team as a frontline customer service representative. The ideal candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with customers.
Key responsibilities include providing exceptional customer service, handling telephone and email correspondence, and supporting management with inventory tasks. The successful candidate will be a team player who can work effectively in a fast-paced environment and thrive under pressure. If you are a great communicator, highly organized, and passionate about delivering first-class service, we want to hear from you


About the Role:
  • Providing frontline customer service to all customers
  • Handling telephone and email correspondence professionally and efficiently
  • Supporting management with inventory, including parts, paint, and consumables
  • Liaising with insurance providers regarding claims and repairs

What We Need from You:
  • To excel in this role, you should be a great communicator, able to write well, speak confidently on the phone, and build strong relationships.
  • You should be a team player, able to work independently when necessary, but also collaborate with your teammates to achieve success.
  • You should be highly organized, able to juggle multiple tasks, prioritize effectively, and ensure things get done efficiently.
  • You should think on your feet, able to adapt to a fast-paced environment and make sound decisions quickly.

Benefits:
  • Reward and recognition programs to motivate and engage you in your role
  • Career development and training opportunities to help you grow professionally and personally
  • Referral bonus for recommending a friend to join our team
  • Discounts on parts and tools to support your work
  • Provided uniforms to ensure you look professional and presentable
  • 24/7 professional counselling services for team members and their immediate families

If this sounds like you and you are ready to take on a new challenge, apply today or call us to discuss further

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